PO Box 89
Wickham, NSW 2293
You can care for your boots by cleaning them with a soft brush and mild soapy water. Please refrain from using a pressure washer as this will damage the boot’s stitching and materials.
Heavy waterproofing products or waxes can block the stitching lines which allow the boots to breath and dry naturally. Any lightweight water-based leather conditioning product is ok to apply from time to time. We don't recommend oil based leather products as they soften the leather too much and can cause bonded soles to separate from the leather.
Please ensure the inside of the boot is always free from sharp objects as they may cut through and penetrate the internal waterproof liner, which may cause the waterproof liner to be compromised.
Intense heat from open fires or heaters may damage your boots. Riders who attempt to rapidly dry their boots run the risk of releasing the boot's assembly glue or the adhesive tape that seals the WP liner. Always dry your boots a good distance away from an open fire or heater, especially if drying for an extended period of time.
Do not store your boots long term in gear bags or high humidity environments. Boots that are not allowed to dry fully will rot stitching and materials in storage.
12 MONTHS WARRANTY
We encourage you to contact us if you suspect that your Forma boots may be faulty or if you are dissatisfied with the products performance.
If the age of your boots falls within certain guidelines, they will be inspected, and if deemed to be faulty by manufacturing or material defect, Forma will promptly organise a repair or replacement as required.
- Forma can only process claims for Forma boots purchased in Australia.
- Proof of purchase must to be supplied, there are no exceptions.
- It is the customers responsibility to return the boots to the address below.
Forma standard warranty period is 12 months from date of purchase, and covers faulty workmanship and manufacturing defects.
Please be aware boots used for racing or used in a racing environment may not be covered under warranty for instances such as abrasion, excessive sole wear or delamination, velcro or simple stitching issues as they are generally considered to be wear and tear and not covered under the standard warranty policy.
Forma will always review a product for warranty regardless of if it has been raced in to assess if it is a manufacturing fault or general wear and tear.
It is important to note, some disciplines of racing do put excessive strain on a product which may lead to damage that is not be covered under warranty as it may not deemed a manufacturing defect.
Note that most soles can be replaced or re-bonded, and most stitching and velcro can be repaired with appropriate spare parts sold separately.
Motorcycling is dangerous, and Forma boots cannot protect you from every injury.
Please consider the riding risks before purchasing Forma boots, and ride with care!